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Our goal is to provide a wonderful experience in the desirable State of Alaska. We have built our site with ADA compliance in mind and have utilized available tools such as https://wave.webaim.org/ and Google Chrome’s ADA compatibility diagnostic tools. Please be aware that our efforts are ongoing. If you have difficulty navigating our website, we ask you to contact us via telephone or email and our helpful staff will be happy to assist you.
9633 Kelly Ct., Ste 2
Juneau, AK 99801
(888) 868-6328
maryann@alaskaconcierge.com
We work very hard to provide an easy-to-use online experience for all travelers. We believe all of our website visitors should be able to easily research online on https://alaskaconcierge.com/ regardless of device type and whether an individual requires assistive technology. If you have any questions or would like to report any issues related to the accessibility features of our property’s website, please contact us at maryann@alaskaconcierge.com
We respect your right to online privacy while using our web site. Our Privacy Policy is shared with you because we are committed to protecting your privacy while using our site.
This Privacy Policy governs the manner in which the Alaska Concierge collects, uses, maintains and discloses information collected from users (each, a “User”) of the alaskaconcierge.com website (“Site”). This privacy policy applies to the Site and all products and services offered by the State of Alaska.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
The Alaska Concierge may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our site and advertising
We may use feedback you provide, third-parties such as Arrivalist Technology and other organizations to determine the effectiveness of alaskaconcierge.com and the advertising performed by the Alaska Concierge.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To share your information with third parties
We may share or sell information with third parties for marketing or other purposes.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. They will also receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
– To evaluate the effectiveness of alaskaconcierge.com
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
When requesting information, the option to receive additional information is presented. If you opt-in by providing your address and/or email address this information may be made available to site advertisers through a Mailing Label or E-mail Leads program. All emails distributed through the Email Leads program will be sent by the Alaska Concierge, or an authorized agent. Your email address will never be distributed to a third party for re-use.
We use multiple online advertising platforms to advertise alaskaconcierge.com across the Internet. These services will capture basic non-personal information about your visit to our site as well as some personal information, such as your IP address, to display relevant ads tailored to you based on your visit to alaskaconcierge.com by placing a cookie on your machine. These services allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
We use third party services such as Google, Microsoft, Arrivalist Technology, and other services that collect user information through various means while viewing our site and online advertisements. The policies regarding the use and protection of this data is defined by these organizations and is not the responsibility of the Alaska Concierge.
the Alaska Concierge has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
The Alaska Concierge
Alaskaconcierge.com
9633 Kelly Ct., Ste 2
Juneau, AK 99801
Along with our business and internal computer systems, our website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
Below is a description of what information is collected and reasons for collecting it. The categories of information collected are as follows:
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above. If you request for your Personal information to be deleted with us, the request will also be forwarded to the parties below:
This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
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